We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (19)
4 Stars (6)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
21 Jul 2019 08:14
To mos area 3 weeks, quality is good, store can recommend
9 Jul 2019 05:31
4 Jul 2019 08:05
In full not a bad product but comfort lasts is not a duty pralon loses shape and the 5 point starts.
5 Jun 2019 17:50
Satisfied with the order
23 May 2019 16:16
Fast shipping and good quality
20 May 2019 15:43
Fully corresponds to the description, i recommend!
7 May 2019 19:11
Nice and comfortable.
7 May 2019 14:40
6 May 2019 22:03
Size L is ok , 174cm , 76kg.
26 Apr 2019 12:40
Small size of legs and too screwed low
25 Apr 2019 08:35
Fine Johns of holes fabric. Size L fits me perfect (186 m 90 kg). Fast shipped and within 10 days in Netherlands arrived. Top!
24 Apr 2019 16:11
All right! Good quality product! Thank You!
23 Apr 2019 04:11
Size correct Normal in appearance
16 Apr 2019 13:42
Very good quality
11 Apr 2019 09:33
8 Apr 2019 12:37
3 Apr 2019 11:52
Excellent product and i arrive on time
1 Apr 2019 09:31
Very comfortable shorts
27 Mar 2019 10:51
25 Mar 2019 07:37
Quality is good. The size approached. I recommend.
21 Mar 2019 11:11
Arrived in 2 weeks
16 Mar 2019 07:41
Xl for height 175, weight 75, came perfectly. Hell knows where the gel is, but on the saddle hard ass is more convenient (and not only her =)). There is a saddle with gel, the sensations are completely different when pressed, it is likely a dense foam rubber.
16 Mar 2019 03:40
15 Mar 2019 11:20
all OK. I recommend.
13 Mar 2019 04:48
The parcel was delivered in 17 days. Filler foam rubber. Dampen weakly. for this money will go.
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