We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (38)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
28 Aug 2019 08:21
The very good product, i am usually size m and size 32 in pants (peru), i asked for size l but it's a little tight on my legs, i need to walk and stretch, so it would have been better for me to take a bigger size. Quite apart from that the pants are very good and warm, the fabric does not stretch very much. I recommend the store, the shipment was fast.
16 Aug 2019 09:53
I arrive in 30 days, good quality at first sight, details after testing
22 Jul 2019 05:06
5 Jul 2019 05:37
Pleasant to the touch and to wear
30 Jun 2019 12:29
Good product Fast shipping Slim pants ideal for warm weather.
21 Jun 2019 14:25
Pants are great! warm, fleece. i wear 42 size clothes and according to reviews chose the size l and did not lose, sat down freely, so that fit and 44 size! with not more than 165 growth, otherwise there will be short. Thank you store!
31 May 2019 14:08
The trousers are according to the offer. The quality-price ratio corresponds. Delivery time to chile very good, same packing. Recommended the store. Thank you.
5 May 2019 02:16
Lovely warm pants
24 Apr 2019 06:41
Pants of good quality, but at the waist circumference 72 were small.
23 Apr 2019 04:44
Pants are good. Insulated slightly, all locks are working, everything is super. At a height of 158 cm, weight 53 kg, about 93, waist 72 took the size of m. Since my hips are massive and the fabric does not stretch very much, it is not very comfortable, i gave it to my daughter, she is perfect. I rather need l.
16 Apr 2019 14:18
Excellent product, it is my second recommended purchase 100%
16 Apr 2019 01:05
good fit very happy
12 Apr 2019 09:36
I put five, but they are water-repellent, not waterproof. And i don't think it's gortnks, or i'm really behind. And yes, for women on m it is necessary to take l minimum.
26 Mar 2019 09:35
Very good material, arrived fast and the size is accurate.
22 Mar 2019 12:06
Excellent product and very good quality
12 Mar 2019 12:45
very good quality, unfortunatelly too small in tighs and too big in waist
27 Feb 2019 14:34
Very fast shipping. Excellent, thanks.
1 Feb 2019 08:46
Thanks a lot
29 Jan 2019 21:53
The store sent the order promptly. But the mail... 2.5 months the parcel was walking unknown where.
29 Jan 2019 17:56
Very good quality the only thing it’s really Tight fitting
8 Jan 2019 00:26
Not bad, my wife liked it. But says that it would be better to size more, sit very tight. Quality is good.
2 Jan 2019 03:14
Good quality product. I order the second pants, the second ordered the sister. Very satisfied. Well sewn and look chic.
24 Dec 2018 09:19
All OK. Highly Recommended
23 Dec 2018 04:57
Quality pants. I ordered my son. he really liked it. though all the same probably need to order the size in size. but after reading the reviews i ordered more. which is certainly not fatal. with the belt do not fall off
8 Nov 2018 07:19
2 Nov 2018 06:30
Excellent pants. A little wide hips, but it's not a problem. The quality is good. Very comfortable.
30 Oct 2018 03:16
Excellent trousers, I'm very pleased with the purchase and fast shipping. The quality is excellent. I usually wear jeans of S size (my Russian size is 42-44), but I ordered these warm trousers of size L and they suit me well, not tight and not loose. The waist is not high. I'm not tall, my height is 160. The trousers are a bit long for me (about 5cm), but it's not a drawback. I think, this shop is trustworthy.
21 Oct 2018 16:07
I am very satisfied with my item and service.
20 Oct 2018 11:17
It is correct the D It is scription, pant high quality nice, but something more petty that the size that brand in the table, my advice It is to order a size more.
12 Oct 2018 01:43
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2 Oct 2018 06:17
28 Sep 2018 05:26
20 Sep 2018 12:13
Awesome pants. Warm and fitted perfectly. I ordered a size up - just because it was a risk buying online.
14 Sep 2018 11:36
So soft and comfortable trousers! Elastic. Just right size :)
10 Sep 2018 10:58
Good morning, order well received. The pants just wanted. Todo perfect. Many thanks. A greeting.
8 Sep 2018 11:31
100x100 recommended. Foremost ok.
15 Jul 2018 18:22
material with excellent quality, however the button and the zips from pantyhose came defective, no zip.
22 Jun 2018 00:09
These are great. I am 155cm tall and 53 kg and the size S is perfect (slightly firm fitting, but the fabric is a bit stretchy). They are not too long for me, but would be fine for someone who is a few inches taller than me. They are fleecy lined, so nothing needs to be worn under them for warmth.
11 Jun 2018 10:39
Good product .. fast delivery..just one suggestion. I bought the same pant for my husband but his is a better fit .. not very tight in thighs .. however for ladies it is a bit snug fit.. But the product is very good
9 Jun 2018 23:10
slightly snug but it does fit based on the measurements in the sizing information. For comfort though I would suggest buying one size up from what you measure...
22 May 2018 22:58
Very impressed by its quality. Thick enough and comfy
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