We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
9 Sep 2019 23:35
Delivery fast, the chain is normal, there is a lock chain
20 Aug 2019 22:51
Well like the original
18 Aug 2019 09:51
Delivery is fast, about the quality to speak early, on stamping markers looks like my old, departing 2 seasons with careless operation, taking all the stars with you, late decided to change. I replaced everything, i will look how much this leaves. The lock is included. (the old one unclung and put his lock.)
14 Aug 2019 08:53
Thank you store!!!! Check the work!
14 Aug 2019 07:17
In krasnodar, the cassette came in three weeks. It seems normal.
9 Aug 2019 23:45
Like the original, let's see in the work.
31 Jul 2019 23:02
Looks like the original.
30 Jul 2019 10:02
Went this time for a very long time, and since the chain as a chain
24 Jul 2019 23:31
It seems not a bad chain, let's see in operation
24 Jul 2019 22:16
Delivery of 22 days to the amur region. 116 links looks good. Stone goods and producer.
24 Jul 2019 12:15
Very satisfied with this store. The goods came undamaged. I put 5 stars for customer service. It is very nice to work with such sellers. This is my second order from this seller. The order was delivered to the gomel region for 12 days!!! Quality in my opinion "lover" bike chic. After replacing the chain on his bike felt the difference with his old (bicycle-3 months) chain. Therefore, without bother, ordered two more chains for bicycles of wife and son. If you need more, i will order from this seller more.
19 Jul 2019 11:07
TOP TOO FAST!
16 Jul 2019 15:30
show de bola!
15 Jul 2019 03:50
I arrive before the calculated date
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