We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (33)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
6 Sep 2019 07:38
Sneakers arrived in 19 days. The parcel was tracked. Just in russian 42 size. Same as in the description. I'm happy!
3 Sep 2019 09:34
The size approached. Quality is good
31 Aug 2019 15:06
Very delayed shipping, but after much they arrived well and i was satisfied
27 Aug 2019 19:41
I received my order, very good product, good quality and super comfortable, they made me very good to shop so i keep buying from you, store very responsible i recommend to a thousand. thank you
26 Aug 2019 15:35
I received everything according, many graces, do not value before for traveling, thank you
25 Aug 2019 04:06
nice only the color a little bit different in the pic it really bright than reality..
25 Aug 2019 00:20
Thank You, this is good. 5 * * * * *
21 Aug 2019 00:42
The goods are of excellent quality. The delivery process is tracked at all stages.
20 Aug 2019 04:58
fast & easy transaction
19 Aug 2019 01:25
19 Aug 2019 00:31
Perfect same as descrition!
13 Aug 2019 05:02
i measured 45 and got 46, still feels a bit small but other than that good quality.
12 Aug 2019 13:50
11 Aug 2019 19:34
11 Aug 2019 05:31
In my 43 just right. Leg comfortable. I will write as it will be in the sock.
10 Aug 2019 02:59
Stitched is not bad, but did not like how some rag ballet slippers. And also as "melted". Not exactly match the description and expectations.
21 May 2019 07:48
20 May 2019 01:40
15 May 2019 23:42
Good sneakers, comfortable, as far as waterproof is not known yet, but their money is worth. There are no complaints about the quality.
14 May 2019 23:22
Got in a month. I do not know, of course, as hiking, the sole is soft to me, but for normal use it is very good, not hot, light. At the foot of 28 cm just.
13 May 2019 18:46
Bon produit! Merci
13 May 2019 09:07
Very Fast Delivery.. Perfect Quality.. and vert nice shoes .. Highly Recommend
12 May 2019 09:51
Delivery 8 days, the store handsome, clarified my size, the description exactly matches, in my 42,5 dozen villages perfectly
11 May 2019 12:22
11 May 2019 03:50
In latvia came for 2 weeks, the quality super size corresponds to the size grid
9 May 2019 10:32
9 May 2019 09:39
Fast delivery, not bad quality.
8 May 2019 18:56
Cool crosses, size approached
8 May 2019 01:04
5 May 2019 09:57
quality, comfortable. good for walking.
5 May 2019 00:23
Great. To russian 45th. -11.5
3 May 2019 02:09
Worth this money
3 May 2019 01:43
The product is super. At his 44 took 11,5. What you need. Seller good luck
2 May 2019 11:09
Nice !Fits wonderfully well!
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