We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
10 Sep 2019 05:46
Checks the sensationally!. Shipment dotarła week after time.
9 Sep 2019 22:58
Thank you very much!!! The order came quickly, the dog was satisfied.
8 Sep 2019 03:54
Got a glove and only then regretted that she was on her left hand. The cat is happy. And from the furniture well collects wool. Thank you all!
5 Sep 2019 18:44
actually works, I have bought brushes and stuff from pet shops but they dont work as well as this
31 Aug 2019 09:34
Just like it comes out in the. image, recommended, very useful for cat hairs, performs its function.
27 Aug 2019 13:40
perfect - fast delivery
24 Aug 2019 11:13
22 Aug 2019 03:32
Delivery 3 weeks. The fur is scratched perfectly. the cat baldeet. I recommend.
22 Aug 2019 01:59
Compatible with description
21 Aug 2019 00:29
The goods came in order, but for a very long time went, eventually received it after the end of the delivery time.
18 Aug 2019 13:54
15 Aug 2019 10:18
13 Aug 2019 00:25
The glove works, bought for a cat, she really likes it when ironing it in a glove, does not like it for a long time, but a couple of minutes gives itself ironing, very many wool removes, thanks to the store.
5 Aug 2019 08:48
got left hand asked for right hand
2 Aug 2019 08:10
30 Jul 2019 11:36
Funny thing. the cat even grumbled when stroked. On the glove a bunch of wool. the wife even cleaned the mat. the manufacturer give his wife a left glove. i'll pay. thank you very much!!!
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