We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
4 Sep 2019 12:27
Very good finish received in 12 days for France. Serious salesman.
2 Sep 2019 06:50
Just got the item. hopefully it fits the ultegra.
31 Aug 2019 14:24
is fitt on my r8700 and lock good and working no problem
31 Aug 2019 06:44
Beautiful, very beautiful finish and super fluidity of ceramic bearings.
30 Aug 2019 01:16
super big. seems to work well..
26 Aug 2019 20:24
Seller very prompt in replying and accommodating towards buyer’s request. Very reliable and responsive store...
19 Jul 2019 03:23
Great! Super smooth running.
17 Jul 2019 23:54
I am very satisfied with this item. looks fantastic and gives great performance.
16 Jul 2019 21:05
I have to changed to a small pulley, one of that. Otherwise it will hit my rd housing. So disturbing
12 Jul 2019 02:35
8 Jul 2019 17:23
24 Jun 2019 08:30
31 May 2019 05:41
14 May 2019 14:32
The quality and the weight of the goods were satisfied with the price.Also, it takes 17 days to ship. Thank you!
10 May 2019 04:55
It goes very fine and a spectacular finish
8 May 2019 13:13
good communication with store. he said there is for R7000, and it works perfectly on shimano R7000 although shorter than default pulley
3 May 2019 22:42
it's very good quality. but it came with broken box. this is for RD Shimano R7000
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