We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (21)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
26 Jul 2019 09:45
Everything looks normal (only not enough probably and did not understand while with straps for a backpack)
19 Jul 2019 08:05
31 May 2019 10:00
14 May 2019 09:09
Delivery to moscow 17 days. The bag itself is small, but everything climbed. Sneakers in the pockets for shoes get in with difficulty and back to back, but get in. Pockets are small, 2 compartments for shoes on the ends, and one pocket on the side... Quality is normal, corresponds to the price, nothing torn all the whole, but i do not think that enough for a long time... When unpacking of course from the bag it smelled very much, for a day like the smell faded. In general, the bag is satisfied, in stores similar 3 times more expensive. I do not know how much, but i hope not to fall apart at once. And, so for this money, i recommend a bag and a store.
13 May 2019 04:48
The bag is excellent!
27 Apr 2019 10:20
19 Apr 2019 05:42
Free shipping arrived really fast to Israel Top quality very, fabric thin from הסתם. Worth the money I satisfied turquoise looks Fire!
2 Apr 2019 02:39
22 Mar 2019 23:55
22 Mar 2019 01:17
All good as description + + +
21 Mar 2019 11:40
The bag is not big, but i just go on business trips. Pleases a large number of pens. There are straps like a backpack, convenient. The only small minus is a long delivery, two months to mo. The track is tracked by my bag by train through yekaterinburg.
15 Mar 2019 08:12
27 Feb 2019 05:10
all good very good quality....for gym is nice....recommended store
22 Feb 2019 06:01
Good bag. Delivered in a week in almaty.
8 Feb 2019 21:27
The bag is cool i recommend, only with the size is not guessed, i will take more size
21 Jan 2019 12:42
21 Jan 2019 06:32
A good quality bag, very light, very happy shopping
12 Jan 2019 02:35
Perfect, just what i was looking for by size and praticity.
11 Jan 2019 05:03
Great service and great product
8 Jan 2019 08:04
The bag corresponds to the description. Track tracked. In kemerovo it came in 20 days. The child is very happy, we too). Let's see how long it takes. Quality is not 5 of course, but it looks decent. I liked the compartment for shoes from below, and multifunctionality: a bag, a backpack, on a long handle. Everything is adjustable. Recommend.
6 Jan 2019 02:17
It correspond with description, quality looks good
2 Jan 2019 11:05
really nice bag,like it a lot. and there is a lot of space inside
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