1.The US size or EUR size maybe different with your country,
so please choose the US size according to your foot length!
2.If your foot is thick or wide,can choose one size bigger.
3.If you are not sure about the size,please contact with us.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
28 Aug 2019 03:25
Thanks a lot! You're the best.
12 Aug 2019 06:56
Excellent crumbs for the summer
6 Aug 2019 07:06
i love it
28 Jun 2019 05:39
A good model, thoughtful, for summer tourism. Light and comfortable sit on the leg. Those who have a wider leg than standard-i recommend. The size corresponds to the table. The store responded super quickly, responsive. Sending the parcel by ambulance, the tracker was tracked. Seller thanks! I recommend!
7 Jun 2019 02:00
Quality, norm., but large on my 39 ((need less on size ..
30 May 2019 21:46
Good store. Good size
22 May 2019 07:10
Excellent product, according to description. The correct number according to the table presented. The very good material, an excellent purchase.
19 May 2019 21:57
very comfortable hiking shoes. precise description. got them fast.
22 Apr 2019 08:57
Thanks for fasr deliveryand comfortable shoes, ideal for wide feet 26cm. Seller did communicate, 10points!
18 Apr 2019 23:48
The store advised on our 37 to take 5, i took 6, and then turned out to be back-to-back. Unfortunately, this model he no longer has. I'll look for others, t. My daughter liked these.
16 Apr 2019 07:02
To moscow delivery 3 weeks. Visually very cute sneakers, without any defects. With the size was mistaken, at 23 took 5 and small, straight literally a little. The store is sociable and attentive.
9 Apr 2019 04:09
All is well, the sneakers fit in size
28 Mar 2019 00:58
Really liked, the size approached, the delivery is fast, very satisfied
7 Mar 2019 07:58
Super fast Delivery! Very beautiful comfortable shoe, am very satisfied also of the Quality and Production. TOP!! Large mentioning after ordered and fits.
6 Mar 2019 05:04
Cool things! The order was regular mail, but it did not prevent him from coming to me. And i'll tell you, the order arrived quite quickly: i have many more orders on the way that i ordered before this product, but this one has already come. That's great! The product itself is of good quality. Shoes are comfortable and practical. Packed in a normal package, but the goods are not damaged-well, there is yes, there is nothing to break. On the street now it's raining, but shoes do not seem to miss water. Although i did not jump in big puddles, but it's great! Laces are also good. Well, for fixing: the order was regular mail. The order arrived quite quickly: i still have many orders on the way, which i ordered before this product, but this one has already come. That's great! The product itself is of good quality. Shoes are comfortable and practical. Packed in a normal package, but the item is not damaged. On the street now it's raining, but shoes do not seem to miss water. Although i did not jump in big puddles, but it's great! Laces are also good. In general i recommend the product and the store!
Leave a Review